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Info

Shipping

Returns & Refunds

Please note that due to the nature of our products, unfortunately, we do not offer any refunds or accept returns. We are unable to resell a product that has been outside our supervision hence all sales are final.

If you are unsatisfied with a product, please feel free to mail us at hello@maathumade.in with the problem you might be facing and we will try our best to resolve it

Cancellations

If for any reason you would like to cancel your order, you must do so within 24hrs of placing the order. Please email us at with your order number if you need any assistance on this.

Once shipped, we will not be able to cancel your order.

Appearance of the Soap

Our soaps are handcrafted in small batches and cut by hand and therefore no two bars will be alike. Various uncontrolled factors affect how saponification takes place and hence soaps vary from batch to batch as do designs. You might also find certain imperfections like small pockets of air or a whitish powder on the top of the soap called Soda Ash. All these are superficial, and will in no way affect the quality of the bar of soap you are using. These are artisanal products so please allow for slight variations and imperfections, these make each bar unique. Soaps may also appear different from the photographs taken. We try our best to photograph all the physical qualities of the soap, however, there might be some minor differences in the product you receive in comparison to the photograph.

Please Note:
We at Maathu Made are not medical professionals and do not claim that the use of our products may have any positive effect on pre-existing physical and/or mental health conditions. The main purpose of soap is to cleanse.

We strongly recommend doing a patch test before using our products. If you do experience any irritation, please discontinue use.

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